IPL Group started as a boutique 3PL that was born out of a series of continuous service requests from global 3PLs, distributors, manufacturers and retailers looking to have a reliable and experienced partner in Panama who could serve their business needs to Latin America while meeting their customer's service expectations following global security, service, process, quality and visibility standard, while still complying with fast execution and reasonable costs, those requests were the trigger for our founders to dream and later to introduce an agile and fast-moving warehousing and distribution provider based in Panama serving global companies in their distribution needs. We are built to support our client’s business needs in Latin America by maximizing the Panama Logistics platform assets to quickly adapt processes to meet business needs and exceed our client's expectations.
We have assembled a team Laser-focused on customer satisfaction, following simple, and efficient processes, through real-time visibility applying state-of-the-art technology, and offering first-class value-added services as the main elements to accomplish our service commitment.
We are logistics-passionate individuals who become a team that believes in innovation and continuous growth, by doing amazing things for our clients and partners every day, always sharing with our community.
We see ourselves as strategic partners, meaning we do not manage a simple transactional relationship. To manage a successful regional distribution and fulfillment operation to enable Latin American business growth it cannot be managed as a customer-provider relation, a true partnership must be developed in order to achieve all parties business goals.
We have a corporate commitment to grow and develop our customer centric mindset, in which continuous improvement, value our customer’s customer, deep sense of urgency and provide visibility our performance are key characteristics that will make us to become what our customer really need from us as its supply chain partner in Latin America .
We will provide all the services required to properly service our customers to help them become accountable for their performance and service levels to their customers. Becoming a true part of their organization.
We provide cutting edge technology for the benefit of our customers. We are be able to procure, customize, implement, and maintain systems that enable our customer to have true visibility in all the links of our customer supply chain IPLG Group is related.
One of the best ways to measure accountability is by showing operation execution numbers, as a team we agree on build true key performance indicators and have regular formal meetings to review performance and improvement opportunities in all areas.
Our distribution and fulfillment center is strategically located in heart of the Colon Free Trade Zone in Panama at the Coco Solito Warehousing area at the 6th Street between 3rd & 4th Avenue, IPL Group building.