Our Business Pillars
Partnership
We see ourselves as strategic partners, meaning we do not manage a simple transactional relationship. To manage a successful regional distribution and fulfillment operation to enable Latin American business growth it cannot be managed as a customer-provider relation, a true partnership must be developed in order to achieve all parties business goals.
Service Culture
We have a corporate commitment to grow and develop our customer centric mindset, in which continuous improvement, value our customer’s customer, deep sense of urgency and provide visibility our performance are key characteristics that will make us to become what our customer really need from us as its supply chain partner in Latin America .
Scaling our capabilities
We will provide all the services required to properly service our customers to help them become accountable for their performance and service levels to their customers. Becoming a true part of their organization.
Technology
We provide cutting edge technology for the benefit of our customers. We are be able to procure, customize, implement, and maintain systems that enable our customer to have true visibility in all the links of our customer supply chain IPLG Group is related.
Reporting
One of the best ways to measure accountability is by showing operation execution numbers, as a team we agree on build true key performance indicators and have regular formal meetings to review performance and improvement opportunities in all areas.